Medicare Advantage
inGAGE™ currently manages millions of Medicare Advantage lives from every states. The platform offers various solutions to provide a complete member experience and engagement for Medicare Advantage health plans. The Artificial Intelligence driven platform can handle both structured and unstructured healthcare data to create a real-time understanding of each member to drive member engagement solutions at scale. The solutions impacts for overall quality measure improvement for all Star measures, including:
- CAHPS and member satisfaction measures
- HEDIS and clinical engagement
- Member experience and retention
- Interactive Health Risk Assessment/HRA solution
Medicaid
Leading Medicaid health plans utilizes inGAGE™ to deliver personalized member experience to all members. The cloud based platform provides a seamless process for a coordinated member outreach to impact all aspect of member engagement for:
- Physical and behavioral health condition management
- Condition management
- Preventative care management
- Access to care interventions
- Member engagement and retention
- Activating hard to reach population
- Redetermination automation
- CAHPS and member satisfaction
Affordable Care Act Marketplace
Consumerism, digital experiences, and increasing customer expectations add to the complexity of healthcare management. inGAGE™ a four time Gartner Hype Cycle mentioned consumer experience platform provides a complete sets of solutions for each aspect of ACA Marketplace member engagement.
- Member satisfaction and CAHPS measures
- Clinical engagement for quality improvements
- Member engagement and retention
