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Explore What’s Next for Payers: Get the 2025 Gartner® Hype Cycle™ Report

We are excited to share complimentary access to the Gartner® Hype Cycle for U.S. Healthcare Payers, 2025. In our opinion, this essential report provides an in-depth analysis of the emerging technologies reshaping healthcare—from Agentic AI and Digital Brokers to Intelligent Enrollment and Health Data Management Platforms.

As healthcare payers face mounting pressure to cut costs, improve member experience, and modernize operations, this Gartner research delivers a strategic roadmap for adopting the innovations that matter most.

Our Key Takeaways from Gartner® Report include:

  1. Agentic AI Enables End-to-End Workflow Automation.
  2. Digital Brokers Streamline Enrollment and Reduce Costs.
  3. Intelligent Enrollment Tools Enhance Experience and ROI.
  4. Composable CAPS Accelerate Speed to Market.
📖 Want to understand which innovations we believe will bring the highest value in the next 2–10 years? Download the full Gartner report now.

Gartner Hype Cycle Report 2025

Source: Gartner, Hype Cycle for U.S. Healthcare Payers, 2025, Robert Potts, Connie Salgy, Austynn Eubank, 16 June 2025.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and HYPE CYCLE is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from [insert client name or reprint URL].

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About inGAGE™

Imagine all the data you have about members in one place: organized, easy-to-read, updated in real time and actionable. Insightin Health’s inGAGE™ platform offers health plans an end-to-end solution to gather members’ health information and put it to good use by producing insights in real-time that drive Next Best Action (NBA) workflows to solve pressing healthcare challenges. At Insightin Health, we’re committed to helping payers deliver data-driven, consumer-centric experiences to increase engagement and improve satisfaction.

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