Medicare Advantage
inGAGE™ currently manages millions of Medicare Advantage lives from every state. The platform offers various solutions to provide complete member experience and engagement for Medicare Advantage health plans. The Artificial Intelligence driven platform can handle both structured and unstructured healthcare data creating a real-time understanding of each member to drive member engagement solutions at scale. The solution impacts overall quality measure improvement for all Star measures, including:
- CAHPS and member satisfaction measures
- HEDIS and clinical engagement
- Member experience and retention
- Interactive Health Risk Assessment/HRA solution
Medicaid
Leading Medicaid health plans utilizes inGAGE™ to deliver personalized member experience to all members. The cloud-based platform provides a seamless process for a coordinated member outreach impacting all aspects of member engagement for:
- Physical and behavioral health condition management
- Condition management
- Preventative care management
- Access to care interventions
- Member engagement and retention
- Activating hard-to-reach population
- Redetermination automation
- Member satisfaction
Affordable Care Act Marketplace
Consumerism, digital experiences, and increasing customer expectations add to the complexity of healthcare management. inGAGE™ a four-time Gartner Hype Cycle-mentioned consumer experience platform, provides a complete sets of solutions for each aspect of ACA Marketplace member engagement.
- Member satisfaction and CAHPS measures
- Clinical engagement for quality improvements
- Member engagement and retention
