Unlock the Future of Enrollment: Download the Gartner® Report
We are excited to share the latest report from Gartner, Enrollment Data Is Key to U.S. Healthcare Payer Medicare Star Performance. Based on our understanding, Gartner® latest report confirms what we’ve suspected all along—your enrollment process is directly tied to Star scores, retention, and your bottom line.
Key Takeaways from Gartner® Report include:
- Enrollment Data Impacts Star Ratings & Member Retention A poor onboarding experience leads to disengagement, higher call center volume, and ultimately, lower Star ratings.
- AI and Automation Are Essential for Streamlining Enrollment Health plans that leverage advanced data management and AI-driven automation can improve member experience, close care gaps, and boost retention.
- Payers Must Align Enrollment Strategy with Business Goals Enrollment isn’t just an admin problem—it’s a business problem that impacts revenue, member experience, and compliance.
Gartner, Enrollment Data Is Key to U.S. Healthcare Payer Medicare Star Performance, Austynn Eubank, Connie Salgy, Faith Adams, 21 August 2024
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