Mastering the First 90 Days: Transform Member Experience When It Matters Most

Unlock the Key to Member Retention in the First 90 Days

The first 90 days of a member’s journey (new enrollment and every year) are critical in setting the tone for their long-term experience, engagement, and satisfaction with your health plan. Join us for this insightful webinar, where we’ll explore how to optimize this pivotal period and ensure members feel supported, informed, and connected from day one.

Discover how leveraging data-driven insights and personalized engagement strategies can turn challenges into opportunities to build trust, improve retention, and enhance member satisfaction. Learn from real-world success stories and actionable strategies that have helped health plans transform their member experience.

What You’ll Learn:

• Understand the First 90 Days: Why it’s critical to member retention and satisfaction.
• Data-Driven Strategies: Leverage AI and analytics to personalize member journeys.
• Real-World Insights: Learn from case studies that demonstrate measurable success.
• Proven Best Practices: Implement strategies to streamline onboarding and boost engagement.

Who Should Attend:

This webinar is intended for healthcare and payer professionals and leaders focused on enhancing member experiences, improving retention, and leveraging data to drive results. Specifically

• Health Plan Executives
• Member Engagement and Retention Teams
• Customer Experience and Operations Professionals
• Data and Analytic Professionals
• Healthcare Marketing Teams

Meet the Experts:

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